Terms and Conditions


Last Updated: February 15, 2025

Please read these Terms and Conditions ("Terms") carefully before using the services offered by CanadaMod3D ("we," "us," or "our"). These Terms govern your access to and use of our website (www.canadadmod3d.ca) and services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Services

CanadaMod3D provides 3D modeling, visualization, and prototyping services to clients throughout Canada. Our services include but are not limited to:

  • Conceptual 3D modeling
  • Photorealistic visualization
  • Technical consultations
  • 3D printing and prototype creation
  • Custom solutions for various industries

2. Service Agreement

By engaging our services, you enter into a service agreement with CanadaMod3D. This agreement begins when you submit an order through our website, by email, phone, or in person, and we confirm acceptance of your order.

All projects require a signed agreement or written confirmation before work commences. For certain projects, we may require a deposit before beginning work.

3. Pricing and Payment

3.1 Pricing for our services is provided upon request and is based on the scope, complexity, and timeline of your project. All prices are quoted in Canadian dollars (CAD) and are subject to applicable taxes.

3.2 Payment terms:

  • For small projects (under $1,000 CAD): Full payment is required before work begins.
  • For medium projects ($1,000-$5,000 CAD): 50% deposit before work begins, with the remaining 50% due upon completion.
  • For large projects (over $5,000 CAD): 40% deposit, 30% at project midpoint, and 30% upon completion.

3.3 We accept payment via bank transfer, credit card, and major online payment platforms. Late payments may incur additional fees and result in work suspension.

4. Delivery and Timeline

4.1 Project timelines are provided as estimates and may vary based on project complexity, client feedback, and revisions. We strive to meet all deadlines but cannot guarantee specific completion dates unless expressly stated in a written agreement.

4.2 Digital deliverables are typically provided via secure file transfer. Physical prototypes are shipped to your specified address using reliable carriers, with shipping costs added to your invoice.

4.3 Rush services are available for urgent projects at an additional fee, subject to our current workload and capacity.

5. Revisions and Changes

5.1 Our standard service includes up to three rounds of minor revisions. Additional revisions or significant changes to the project scope after approval may incur additional charges.

5.2 Requests for changes must be submitted in writing (email is acceptable) and will be incorporated based on our current workload and the impact on the project timeline.

6. Intellectual Property

6.1 You retain ownership of your original content and materials that you provide to us for the project.

6.2 Upon full payment, you receive a license to use the deliverables created by CanadaMod3D for the purposes outlined in our agreement. However, we retain the intellectual property rights to our work methods, techniques, and underlying technologies.

6.3 We may display and use the deliverables in our portfolio, website, and marketing materials unless you explicitly request otherwise in writing.

7. Confidentiality

We respect the confidentiality of your information and will not disclose confidential information related to your project without your consent, except as required by law or as necessary to complete the services.

8. Liability and Warranty

8.1 We warrant that our services will be performed in a professional manner consistent with industry standards. However, we do not guarantee that the deliverables will meet specific business goals or revenue expectations.

8.2 Our liability is limited to the amount paid for the services. We are not liable for indirect, consequential, or incidental damages arising from the use of our services or deliverables.

8.3 3D printed prototypes are provided "as is" without warranty of fitness for a particular purpose. They are intended for demonstration and visualization only and should not be used in critical applications without proper testing and certification.

9. Cancellation and Refunds

9.1 If you wish to cancel a project, you must notify us in writing. Refunds are provided as follows:

  • Before work begins: Full refund minus administrative fees (5% of total project cost)
  • After work begins but before first deliverable: 50% refund
  • After first deliverable is provided: No refund

9.2 We reserve the right to cancel services if you breach these Terms or for any other reason at our discretion, with written notice.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, the dispute shall be submitted to binding arbitration in Toronto, Ontario, in accordance with the Arbitration Act of Ontario.

12. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

CanadaMod3D
180 Yonge Street, Suite 500
Toronto, ON M5C 2X2
Canada
[email protected]
1-888-344-6533